Microsoft Licensing Operations Specialist

Pasig, PH

Requisition Number: 101569

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

Received 35+ industry and partner awards in the past year
$9.2 billion in revenue
#20 on Fortune’s World's Best Workplaces™ list
14,000+ engaged teammates
Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
$1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Microsoft Licensing Operations you will work closely with the Software Advisors and Software Licensing Consultants supporting them by handling the day-to-day tasks which may include: requesting current contract documents and uploading them to the SharePoint site, quote requests and creation, requesting Microsoft Licensing Statements, handling the pro-active on boarding of new Microsoft Enrollments and Enrollment renewals & submitting POSS tickets. Along the way, you will get to:

Supporting Quoting requests on Insight systems (training provided)
Responding to minor questions related to the operational practices of Microsoft products
MILO Notifications, MLS requests, POSS Tickets and other portal requests support.
Quotes support for net new opportunities, subscriptions modifications, and renewals
Routing email traffic to the appropriate team member based on email content
Processing orders and ensuring that proper documentation is in place prior to doing so
Other duties as assigned

We are looking for a Microsoft Licensing Operations with

Bachelor's Degree
At least 1-2 years of experience in licensing, preferably with Microsoft, and other related experience
Customer service or support background is also desired.
Strong written and verbal English communications skills
Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
Amenable to work on a NIGHT SHIFT schedule and HYBRID set up

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offer all the benefits you expect—health, dental, vision, PTO—plus:

Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
Hybrid Set up
Group Life Insurance
Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!