Partner Associate

Position Overview 

The Partner Associate will be responsible for providing outstanding support to the assigned Partner Manager who is managing and developing the relationship between Insight and its strategic partners. The Partner Associate will be executing the partner management process and help implement marketing plans that will impact various go-to-market initiatives to achieve growth and profitability objectives. 

This position will require the ability to understand and fulfill marketing programs to the internal sales channel, and drive end-user product merchandising online including catalogs, websites, and e-mails. 

• The Partner Associate will be responsible for developing efficient practices to serve business needs. 

• Generate reports such as but not limited to Sales Out, Open Quotes, Pipeline, Open Orders, and Inventory reports for Partner Managers. 

• Create and maintain internal price lists for Sales Representatives. 

• Maintain current product listings by removing end-of-life SKU and creating newly launched products. 

• Help identify account owners for pipeline opportunities or do Account Mapping. 

• Manage the team mailbox by answering basic product, pricing, process inquiries, and other partner-related questions. 

• Troubleshoot order concerns from Sales Representatives to ensure smooth order process. 

• Submit deal registrations in Partner portals. 

• Approve additional funding for sales opportunities. 

• Complete product and program (deal registration, SPIFFs, discount, pricing strategies) training from Partners. 

• Attend and participate in meetings or cadence calls with Partners and Partner Managers.  

• Work on special projects for Partners and Partner Managers. 

• Build relationships with other departments such as Client Operations, POSS Team, Procurement, and Sales.  

• Improve processes and provide feedback and suggestions to resolve issues related to their assigned responsibilities. 

• Embody and exemplify company values of Hunger, Heart, and Harmony. 

What you’ll need to join Insight 

• Bachelor's degree in business or any field, from a four-year College or University 

• At least 1 year of advanced experience in administrative work and other related fields. Experience in customer service, operations, and other related experience is a plus. 

• Great computer system knowledge and moderate to advanced skills in Excel, Word, Power point and Outlook. 

• Moderate knowledge and skills in HTML. 

• Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives. 

• Strong written and verbal English communications and problem-solving skills. 

• Excellent organizational and multi-tasking skills required. 

• Proven ability to think and communicate effectively in a constructive manner across all levels of the organization 

• Strong commitment to company values and operating principles 

Physical Demands 

• While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone, and keyboard. 

• Specific vision abilities required by this job include close vision requirements due to computer work. 

• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate. 

• Willing to work in a night shift schedule. 

• Amenable to work in a hybrid (onsite and work from home) setup. 

Work Environment 

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic). 

• Ability to work in a confined area. 

• Ability to sit at a computer terminal for an extended period of time. 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.