Product Owner (eCommerce Specialist)

Requisition Number: 103991 

 Product Owner (ecommerce) 

Location: The role will be a hybrid position located in Pasig, Philippines.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Product Owner plays an essential role in informing a data-driven roadmap for global business solutions data, integrations, reporting and analysis strategy. You will work closely with all application architects, developers, QA resources and stakeholders to deliver actionable insights and leverage insights to help inform strategy, using data to help teams make the right decisions. The goal of this role is to help manage business requests and requirements, ensure requirements are clearly defined and return on investment calculated for each project, as well as connect teams together with a clear vision, objective and goals.

As a Product Owner you will:

• Collaborates with application architects, developers, QA, product teams, and stakeholders to deliver actionable insights and analytical support
• Utilizes data to inform strategy, support decision‑making, and calculate return on investment for projects and initiatives
• Manages and prioritizes business requests and requirements, ensuring clarity, alignment, and timely delivery
• Uses JIRA for ticketing and backlog management, tracking progress and supporting ongoing system integrations
• Creates and maintains KPI dashboards using Business Intelligence tools, communicates performance updates, and facilitates stakeholder meetings with clear status updates and decisions

What we’re looking for

• Minimum of 2+ years of relevant work experience or a business degree from an accredited four‑year college or university
• Demonstrated ability to work effectively with stakeholders and cross‑functional teams, including exposure to integration‑related initiatives
• Hands‑on experience administering Qualtrics (preferred only) or a comparable experience management platform.
• Strong understanding of NPS methodology and customer sentiment measurement frameworks.
• Proven ability to translate data into compelling narratives and business recommendations.
• Experience with data visualization tools (e.g., Qualtrics dashboards, Power BI, Tableau) is a plus.

• Ability and strong desire to solve complex data issues in a collaborative fashion

• Strong people skills, effective communication, attention to detail, and solid critical thinking abilities
• Experience in data analysis, data profiling, and problem solving, with working knowledge of normalized and dimensional data models
• Proficiency in Excel, data management, and general computer skills; familiarity with tools such as JIRA and ServiceNow is an advantage
• Experience managing projects, meeting deadlines, and coordinating between business and technical teams is considered beneficial

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

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