Software Licensing Advisor

Requisition Number: 99729 

Software Licensing Advisor

Location: This is a hybrid opportunity where you will work once a week in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

The Software Advisor (SA) will work directly with Software Licensing Consultants, Software Account Executive, Product Marketing, Sales Reps Account Managers in supporting and executing the contractual True-Ups, Renewals, quotes and orders during the lifecycle of the customer’s contract. 

What to Expect

• We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.
• We offer all the benefits you expect—health, dental, vision, PTO—plus:
• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid setup
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

As a Software Licensing Advisor, you will get to:

• Demonstrate a good understanding of Microsoft Master Agreement, Microsoft Licensing Programs, Enrollment functions and rules and accurately process against an existing agreement or potential agreement.
• Support, utilize, demonstrate various internal tools (such as, ELD, Smart, Sharepoint, VLC, MPSA) to become an expert within 6 months joining Insight; maintaining, and troubleshooting data issues within the tool(s).
• Ability to work in a fast-paced environment and support multiple actions during the day.
• Commitment to Attention to Detail and speed of service to achieve appropriate turnaround responses.
• Facilitate customer conference calls, on-line meetings, and other media as required to fulfill requirements and deliver value associated with the positions support responsibilities.
• Engage and support intra-departments; Finance, Accounts, Procurement, Customer Support, Sales team, Management.
• Willingness to learn and support customer facing portals and systems
• Develop and maintain a high degree of knowledge specific to manufacturer's products, programs, and promotions.
• Follow Team Leader and Management instructions and processes to provide support as needed in closing specific business opportunities.
• Demonstrated strong understanding of using Excel power functions (Lookup, Macro’s), PowerBI, SharePoint and Microsoft Teams.

We are looking for a Software Licensing Advisor with:

• Bachelor's degree (B. A.) from a four-year college or university, or evidence of role specific training.
• 2 or more years of experience in supporting customer contracts and Microsoft Licensing.
• Ability to read, analyze, and interpret complex documents and to respond effectively to the most sensitive inquiries or complaints. 
• Strong communication skills.
• Must have, or willing to achieve, within 6 months of joining Insight any identified Microsoft Certifications – such as:
  • Microsoft Certified:  Azure Fundamentals
  • Microsoft 365 Certified:  Fundamentals
• Microsoft P-CE certification is a plus.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.