Software Licensing Advisor

Requisition Number: 106169 

Software Licensing Advisor

Insight at a Glance 

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role 

This role operates cross-functionally with Sales, Software Licensing Consultants (SLCs), Account Executives, Finance, Procurement, and Customers to ensure accurate processing, compliance, and delivery of value-driven licensing solutions.

The Software Licensing Operations Consultant serves as a subject matter expert in Microsoft volume licensing, with a strong focus on Microsoft programs and products. They work directly with clients and sales teams to understand licensing requirements, present appropriate solutions, and address customer queries.

Additionally, the SLC conducts detailed cost-benefit analyses of available products and programs, tailored to customer needs. As part of a cross-functional team spanning sales, operations, finance, and product management, the SLC delivers high-quality licensing support to Insight’s clients. Strong communication skills, creativity, and a commitment to continuous learning are critical to success in this role.

Along the way, you will get to:

• Act as a subject matter expert in Microsoft licensing, presenting information through emails, presentations, spreadsheets, and conference calls.
• Engage directly with clients and sales teams to understand requirements, support decision-making, and recommend tailored licensing solutions.
• Provide detailed cost-benefit analyses of licensing options to achieve optimal customer outcomes.
• Identify and support business opportunities, including renewals, true-ups, net new business, and upsell opportunities.
• Assist in closing business opportunities in partnership with Clients and Sales teams.
• Provide measurable data and reporting on key performance indicators, including renewal and true-up status.
• Assist in driving Microsoft agreement lifecycles (e.g., T-36) to maximise customer value.
• Demonstrate strong understanding of Microsoft Master Agreements, licensing programs, enrolment structures, and rules.
• Accurately process transactions against existing or new agreements.
• Utilise and maintain internal systems (e.g., ELD, Smart, SharePoint, VLC, MPSA), including troubleshooting data issues.
• Maintain high standards of accuracy, attention to detail, and turnaround times in a fast-paced environment.
• Work closely with internal stakeholders including Sales, Finance, Procurement, Customer Support, and Management & collaborate with Product managers and Representatives for product awareness, and competitive positioning.
• Follow leadership direction and established processes to support successful business outcomes.
• Develop and maintain expertise in Microsoft products, programs, promotions, and the broader industry and competitive landscape.
• Stay current through ongoing learning, including manufacturer materials, webinars, and training sessions.
• Participate in relevant training and certification programs to enhance technical and commercial capabilities.
• Demonstrate willingness to support customer-facing portals and systems and continuously expand skillsets with evolving industry requirements.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Bachelor's degree (B. A.) from a four-year college or university, or evidence of role specific training.
• Minimum 3 years providing direct support for Microsoft Volume Licensing sales and support lifecycle.
• Ability to read, analyze, and interpret complex documents and to respond effectively to the most sensitive inquiries or complaints.
• Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives.
• Strong written and verbal English communication skills.
• Experience serving as a Subject Matter expert in a product or service.
• Ability to effectively present complex information and make it easy to understand.
• Ability to retain and utilize large amounts of licensing and process information.
• Excellent organizational, analytical, and problem-solving skills.
• Must be able to use Microsoft Excel (advanced usage), Outlook, Teams, SharePoint.
• Must have a drive to continually expand your knowledge and skillset.
• Must have, or be willing to achieve within 6 months of joining Insight, identified Microsoft Certifications (such as Microsoft Certified: Azure Fundamentals or Microsoft 365 Certified: Fundamentals).
• Amenable to work on a hybrid setup (1 day in the office, 4 days a week from home).

Nice to have:

• Microsoft P-CE certification is a plus.

What you can expect

We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• HMO on Day 1 with 2 free dependents.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.