Senior Architect

Senior Architect - Microsoft Dynamics 365 CRM

About Insight  

At Insight Enterprises, we are not just a tech company - we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.   

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which are part of our DNA and guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. And as a certified Great Place to Work in multiple countries across APAC, we offer a supportive and inclusive workplace where you can grow and thrive.   

Join our team and let's achieve great things together.  

Why will you enjoy this new opportunity?  

As a Senior Architect you will own and drive challenging projects and work with customers to understand functional and business requirements and design appropriate solutions.  You will be an SME for strategic client opportunities and provide leadership and technical support to your teammates.

Your Leader will be committed to providing ongoing training and development opportunities to help you reach your full potential. As a member of our Solutions team, you will be part of a supportive and collaborative environment that fosters growth, innovation, knowledge sharing and creativity.  

What type of work will you be doing?  

• Assists with developing new solution offerings, including training plans and sales enablement
• Researches and evaluates client systems and architecture; draws conclusions; and develops recommendations in accordance with engagement objectives
• Discusses project scope and budget with the customer and directs project scope to be able to be implemented on time and budget without sacrificing quality
• Acts as a team lead on large engagements taking ownership of the project outcome and quality.
• Identifies and resolves project issues with clients
• Writes proposal components or letters of understanding, as needed, and responds to RFPs and other marketing situations
• Works with internal personnel to define service opportunities, and develop standards of delivery, templates, and standard work products to meet internal and external delivery expectations
• Leads identification of business and technical requirements
• Implements technologies and solutions based on designs
• Plans own and team’s work to meet given objectives and processes
• Demonstrates analytical and systematic approach to problem solving and mentors team members to follow this/her approach
• Assists with the coaching and mentoring of teammates

What capabilities you will need to succeed in this role:  

Consultative:

• Demonstrable experience architecting, designing, and implementing advanced technical solutions
• Previous consulting/professional services experience is required
• Proven ability to develop technical requirements based on business imperatives
• Ability to write quality high level and detailed architectural diagrams, strategic roadmaps and technical documentation that communicate customer vision
• Ability to interface effectively with client executives in a professional and business-like manner
• Work with our customers to understand functional and business requirements and make appropriate technology recommendations
• Deliver strategic consultancy services including enterprise maturity assessments, roadmaps and technology platform evaluations
• Develop and maintain effective customer and user relationships, including representing Insight at conferences, User Groups and other marketing/PR activities as appropriate

Technical:

• Expert level understanding of at least 2 of the Dynamics 365 First Party Applications
• Expert level understanding and hands on experience with Power Automate and Canvas Apps.
• Working knowledge with hands on experience with Power BI, Power Pages and AI Builder
• Experience with complex CRM configuration and customisation including integration and data migration.
• Experience in Dynamics CRM functional consulting
• Best practice and implementation with Application Lifecycle Management
• Experience with Power Platform Centre of Excellence Toolkit