Strategic Account Manager

Insight at a Glance

• 14,000+ engaged teammates globally
• #8 Best Workplace™ in Technology and #17 Best Workplaces™ in Australia
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

Leadership: The Manager for this role is Sandra Tuohy. Sandra is based in Perth and is our Services Director for the West Coast region of Australia.

As a Strategic Account Manager you will be:

• Owning and hitting/exceeding annual sales targets within assigned territory and accounts
• Developing and executing strategic plans to achieve sales targets and expand our customer base
• Building and maintaining strong, long-lasting customer relationships
• Partnering with customers to understand their business needs and objectives
• Effectively communicating the value proposition through proposals and presentations
• Understanding category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts
• Responsible for sales forecasting, planning, and budgeting processes.
• Proactively monitoring and striving to maintain high levels of quality, accuracy, and process consistency organization’s planning efforts.
• Coordinating planning activities with other functions and stakeholders within the firm
• Planning budgets and activities for account management in the company
• Setting up goals and objectives for all subordinate staff
• Providing feedback and counsel to account staff to meet quotas/objectives
• Conducting performance evaluation using key metrics
• Serving as the point of contact for customers in your portfolio
• Understanding customer requirements and needs to offer suitable solutions and generate new business
• Ensuring the timely delivery of services and products to clients
• Resolving issues to maintain and strengthen customer trust
• Reading reports of subordinates and communicating overall quarterly/annual progress to senior management and external stakeholders

What we’re looking for

• Extensive experience in a Senior IT consultative sales role, focused on new business development
• Hunger to drive growth of one of the most exciting areas of IT - Digital Transformation
• Evidence of prior success in exceeding sales targets with deal sizes of $500K to $5M within large corporate and enterprise accounts
• Proven experience building and managing C-level client relationships and providing value added, strategic insight to their business
• Strong understanding of customer dynamics, business requirements and decision-making processes
• Ability to influence multiple stakeholders internally and externally and to manage virtual teams
• Impeccable personal brand, integrity and a strong professional network
• Excellent verbal, written and presentation skills
• Experience writing proposals and tenders
• Knowledge of the full life cycle of sales processes from prospect to close
• Ability to demonstrate ongoing desire to learn and understand new and emerging technologies

What you can expect

We’re legendary for taking care of you, your family and for helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Dedicated career pathways and development
• Peer recognition and the opportunity to join our President’s Club
• Volunteer Leave and Work Life Balance days
• Work-From-Anywhere Program for up to 4 weeks per year
• Employee Stock Purchase Plan
• Corporate discounts

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!