Product Specialist

ROLE

The Product Specialist, through specialist knowledge and focus, provides expert product advice and is held accountable for the growth of a defined product portfolio. The Product Specialist proactively drives growth across the portfolio and collaborates with internal sales and technical teams in order to support them in winning new opportunities.

ESSENTIAL QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE

• Previous IT industry experience within the IT infrastructure industry, gained in either a partner, reseller, or services business
• Holds relevant professional qualification and or accreditation (such as a Sales Methodology Certification, Microsoft Licensing sales expert)
• High level of written and spoken English
• Fully conversant with Microsoft Office suite (Outlook, Excel, and Word)
• Extensive client facing sales experience, able to win client confidence and deliver client demonstrations with credibility and professional authority
• Experience of delivering discovery workshops, client Immersion experiences, value calculators, and IT roadmaps
• Experience mapping RFI/RFP requirements to software solutions
• Experience of scoping, managing, and executing client pilots and ‘Proof of Concepts’
• Demonstrates knowledge of modern business processes and the impact of leading-edge IT infrastructure
• Outstanding presentation skills and demonstrable gravitas with the clear ability to engage with high profile client organisations at c-level
• A team player who can engage and work successfully within a mutually supportive, diverse team structure across multiple locations
• Evidence of successful performance to target in a sales or solutions environment
• Ability to write detailed and complex business cases and proposals

KEY DUTIES & RESPONSIBILITIES

• Maintain up to date and relevant product knowledge, accreditations, and professional know- how by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional groups and organisations.
• Ensure deep qualification of client requirements in order to be able to shape and respond to a client’s needs.
• Guide sales and technical team members to support opportunities including the mapping RFI/RFP requirements, business case construction and scoping, and the management and execution of customer pilots and ‘Proof of Concepts’.
• Contribute to the sales cycle, participate in client calls, facilitate on-site product demonstrations, value discovery workshops, and client immersion experiences.
• Generate new business and follow up on implementations to ensure satisfaction and identify potential additional opportunities.
• Proactively grow the sales pipeline, generate own leads, and penetrate targeted accounts.
• Accountable for the achievement of the gross profit and business targets for the product within their scope of responsibility.
• Build and maintain client relationships and ensure the client is satisfied with the level of interaction; leading to an enhanced relationship with the account executive.
• Provide accurate and timely weekly reporting of the pipeline, forecast and activities.
• Conduct regular training for Sales teams and run regular education sessions in order to improve product knowledge and deal conversion rates.
• Build successful relationships with partners and vendors to ensure successful delivery of end-to-end solutions.

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.

ABOUT INSIGHT

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.

APPLICATION DETAILS

Insight is an equal opportunity employer and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

A full job description will be provided upon application