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Microsoft 365 Presales Solution Architect

Remote, CA

Requisition Number: 90500 

Pre-Sales Solution Architect

The Solutions Architect (SA) will help drive Insight offerings and opportunities with our customers. This includes influencing the sale, deployment, and adoption of Insight Cloud services & solutions, including Cloud Roadmap Engagements, Microsoft Cloud Migration projects (including SharePoint, M365, EMS, and Teams), and enabling the sales teams to identify, qualify and pursue opportunities within both professional and managed services. 

The SA is a technical, customer-facing role that is accountable for the end-to-end customer Insight Services experience. Working in conjunction with sellers, as well as Insight delivery consultants and analysts, SAs own the Insight customer engagement including discovery and scoping sessions, strategy and architecture, solution design, quoting and SOW/proposal creation. The ideal candidate will have experience in customer facing roles and success leading technical architecture and service delivery discussions with senior customer executives to drive deployment and adoption of Insight Solutions and Services.

What you’ll do at Insight:

•    Provide pre-sales technical support to enable customers to architect, develop, deploy and consume Insight Services offerings.
•    Act with superior customer focus in mind as an integral member of the Insight sales and delivery teams in generating sales pipeline, accelerate technical sales cycle and secure technical closure using deep technical expertise in the core domain as well as in adjacent technologies. 
•    Explain, demonstrate, and prove in-depth what Insight’s offerings can do and how to enable, onboard & operate them for customers from SMB & mid-market to enterprise.
•    In conjunction with the Insight sales team, drive the sale, deployment, and adoption of Insight solutions.
•    Identify and eliminate technical and competitive blockers to sales.
•    Demonstrate the business value of Insight solutions based on an understanding of the customer’s enterprise IT architecture, customer business priorities and the competitive landscape.  
•    Own and drive technical portions of pre-sales opportunities from lead generation through to deployment and consumption by driving technical presentations, demonstrations, PoC’s and Pilots, leveraging Insight consultants as needed.    
•    Orchestrate cross-workload solutions and engage with Solutions Architects from other workloads.
•    Maintain and expand skill set on required sales skills, deployment, and consumption capabilities.  
•    Assist in the preparation and delivery of training to the Insight sales teams on go-to-market solutions.
•    Serve as the primary connection and orchestration point for other technical resources, providing guidance, best practices, and escalation within the Managed Services practice area. 
•    Creation of customer proposals and SOWs to support project delivery to facilitate customer engagements.

What you’ll need to join Insight:
•    Exceptional interpersonal skills, as this role necessitates working with a highly skilled and varied team of consultants, leadership, and sales focused professionals.
•    5+ years of related experience in technical pre-sales and/or technical consulting roles. 
•    Strong negotiation, organizational, presentation, written, product demo and verbal communication skills. 
•    Proven experience engaging with senior level executives.
•    Highly driven person who consistently exceeds goals and expectations.
•    Contagious enthusiasm and desire to continuously learn new technology.
•    Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
•    Strong Microsoft Cloud solution experience.
•    Broad knowledge of and ability to explain key end-user scenarios and technical architecture in Microsoft 365.
•    Specific strength with SharePoint and Teams, as well as advanced compliance and retention best practices. 
•    Demonstrated knowledge of identity, authentication, security, privacy, and compliance topics with regards to cloud and hybrid solutions and scenarios.
•    Ability to drive collaborative decision making, eliminate roadblocks and execute on plans and initiatives. 
•    Strong problem-solving capabilities, with the ability to leverage internal and/or external resources.
•    Exceptional verbal and written communication.
•    Presentation skills with a high degree of comfort with both large and small audiences.

Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Remote || Alberta (CA-AB) || Canada (CA) || INT || None || Remote; CA - Calgary, AB; CA - Edmonton, AB; CA - Mississauga, ON; CA - Montreal, QC; CA - Ottawa, ON; CA - Quebec City, QC; CA - Richmond Hill, ON; CA - Toronto, ON; CA - Vancouver, BC; CA - Waterloo,ON; CA - Winnipeg, MB ||

Job Segment: Pre-Sales, Cloud, Solution Architect, Sharepoint, Developer, Sales, Technology

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