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Client Operations Account Manager

San Francisco, CA, US

Requisition Number: 75514 

This role is located in Pleasanton, CA


As a Client Operations Account Manager, you’ll be responsible for developing strategic relationships with designated clients and driving category expansion in existing accounts in partnership with our sales teams.  Your job will be to support and manage client accounts and drive the full sales cycle, cross-sell/upsell into designated client accounts, develop relationships with Insight's partners such as Microsoft, Cisco, DELL, IBM, HP and Lenovo and, overall, act as lead to support market duties and sales growth.  


What you’ll do at Insight: 


* Partner closely with Account Executive(s) to develop and grow assigned accounts through proactively contacting clients within the team selling model.  Help drive proactive sales efforts to uncover net new lines of business in client consumables, peripherals, end user compute technology, hardware, software and services. 

* Effectively cross sell and upsell strategic technology offerings to meet the client enhanced business needs.  Exhibit Insight knowledge by selling company as a solution to business needs. 

* Prepare bids and proposals for clients by aligning internal specialty resources to formulate and deliver client specific strategies.  You’ll need to leverage internal and external resources to provide added value to clients in order to deliver a superior client experience.

* Utilize question based selling methods to ascertain client needs and craft relevant solutions encompassing hardware, software and services.

* Attend quarterly schedule partner trainings to enhance product knowledge and market trending across multiple technology platforms.

* Act as a lead to assigned market and assist with new teammate recruiting, onboarding, training and mentoring.  You’ll be there to provide back-up coverage for other designated accounts within specified region, ensure all client orders are entered within required SLAs and compliance parameters. 


What you’ll need to join Insight: 


* Bachelor's degree (B.A.) from four-year College or University; or two to six years related experience and/or training; or equivalent combination of education and experience.  Previous experience selling computer technology with a track record of having consistently exceeded sales goals required.  Strong knowledge of IT products and services needed.

* Ability to effectively present information and respond to questions from groups of managers, clients and other teammates as needed.  Strong communication (verbal and written), organization, and time management skills required.  Solid problem solving and consultative skills a must.  

* Must be self-driven, motivated and results-oriented.  

* Proven ability to build relationships and quickly develop trust with clients, as well as internal personnel, needed.  

* Some client facing domestic travel may be required.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Founded in 1988 in Tempe, Arizona
  • 7,400+ teammates in 19 countries providing Intelligent Technology Solutions for organizations across the globe
  • $7.1 billion in revenue in 2018
  • Ranked #417 on the 2018 Fortune 500, #12 on the 2018 CRN Solution Provider 500
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology and #5 on the Phoenix Business Journal 2018 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Pleasanton || California (US-CA) || United States (US) || None || None || US - San Francisco, CA ||

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Operations Manager, Account Manager, Developer, Supply Chain Manager, Operations, Sales, Technology