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IT Services Technician

San Francisco, CA, US

Requisition Number: 75274 

As an IT Services Technican, you will performs installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration.  Incumbents service both internal Insight teammates as well as clients on-site.

Insight is looking for talented individuals who are passionate about emerging technologies and excited about the opportunity to work for industry-leading organizations!


What you’ll need to join Insight:

· Mobile Support (iPad, iPhone, Android)

· Supporting Win10 Operating System, also know previous OS systems like Win7 and Win8

· Support MS Office Suite 2016 and  Office 365 - Word, Excel, PowerPoint, Outlook email

· Good Mac Support - should know how to support End users who use Mac devices.

· Imaging laptops - both Mac and Laptop.

· VPN support

· Capable of assisting remote home users as well as in office end-users.

· Any Linux - preferred but can be trained

· Client facing - ability to help clients who walk up for service.

· Experience supporting various printers

· Customer Service - must understand and provide high level of customer service.  Must be professional and courteous at all times to end users and accommodate

· Punctuality is critical - 8am - 5pm.  Must be on time for work. No Overtime will be needed for this position

· Prefer Bachelor’s Degree - Associates Degree with commensurate experience, Certifications

· Excellent Communication skills

· Able to work in a team environment as well as work independently

· Experience using IT Ticket Helpdesk software and daily, accurate, Ticket documentation


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Founded in 1988 in Tempe, Arizona
  • 7,400+ teammates in 19 countries providing Intelligent Technology Solutions for organizations across the globe
  • $7.1 billion in revenue in 2018
  • Ranked #417 on the 2018 Fortune 500, #12 on the 2018 CRN Solution Provider 500
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology and #5 on the Phoenix Business Journal 2018 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: San Ramon || California (US-CA) || United States (US) || None || None || US - Los Angeles, CA ||


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Technician, Developer, Supply, Cloud, Linux, Technology, Operations

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