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Scrum Master/Agilist

AZ, US US OK, US Addison, IL, US MO, US Foxboro, MA, US SC, US Herndon, VA, US OH, US FL, US Denver, CO, US NY, US Lake Mary, FL, US Des Moines, IA, US Seattle, WA, US VA, US St Petersburg, FL, US Herndon, VA, US US Miami, FL, US Savannah, GA, US New York City, NY, US Nashville, TN, US ID, US Hanover Park, IL, US Chanitilly, VA, US Chandler, AZ, US Colorado Springs, CO, US Raleigh, NC, US Philadelphia, PA, US Orlando, FL, US Alpharetta, GA, US Houston, TX, US Memphis, TN, US Pittsburgh, PA, US Tampa, FL, US Columbus, OH, US Austin, TX, US Worthington, OH, US Columbus, OH, US Miami, FL, US Dallas, TX, US IN, US Brick, NJ, US Austin, TX, US New Albany, OH, US Chicago, IL, US Cary, NC, US AR, US Aurora, IL, US Columbus, OH, US Parsipanny, NJ, US IA, US Alpharetta, GA, US Hanover Park, IL, US Phoenix, AZ, US US Ft Lauderdale, FL, US Boston, MA, US Birmingham, AL, US Denver, CO, US DC, US Dayton, OH, US Arlington, VA, US Broomfield, CO, US Roswell, GA, US Raleigh, NC, US St Louis, MO, US Watertown, MA, US Meridian, ID, US Atlanta, GA, US Detroit, MI, US E Hartford, CT, US St Louis, MO, US

Requisition Number: 88446 

Scrum Master / Agilist

Job Description

This individual engages with clients to help delivery teams optimize for value delivery and effectiveness. Our Agilists are motivated by a continuous improvement mindset to utilize both their conceptual knowledge and real- world experiences to provide effective facilitation, leadership and coaching to support our clients with successful delivery of high quality and valuable solutions.

This role requires experience and understanding of various Agile frameworks, tools, and techniques; as well as willingness to adapt approaches based on client needs. The ideal candidate can break through complexity and ambiguity while creating a safe environment for continuous improvement. Our Agilists need to be able to navigate an organization’s environment to understand the complexities and to meet our clients where they are on their agile journey.


Role & Responsibilities

Servant Leader & Change Agent

  • Lead by example. Display behaviors that demonstrate the key mindset shifts associated with increasing organizational and team level agility
  • Influence change by modeling shared values, vision, and leveraging collaborative partnerships
  • Guide the team and organization toward more effective value delivery
  • Create a safe environment where problems can be discussed openly and solved collaboratively
  • Willing to tackle challenging problems
  • Aid clients in identifying, removing and/or reducing impediments and dependencies
  • Create an environment that supports and encourages experimentation
  • Champion the team by learning through experimentation and by recognizing and celebrating successes as they occur


  • Facilitate discussions, events, and activities as necessary and ensure the team is realizing maximum value from the discussion to ensure a shared understanding amongst everyone involved.
  • Facilitate and monitor Outcome definition and measurement. Ensure alignment to those outcomes


  • Coach business and IT professionals in effective Product Backlog management to maximize the value and shared understanding of what is to be delivered, why it needs to be delivered, and what success looks like
  • Coach software development teams in self-organization, continuous improvement, cross-functionality, risk identification, dependency management, conflict resolution, and software craftsmanship
  • Coach others in the organization regarding Agile practices, benefits and impacts those actions have on the team and its self-organization (i.e., managers, stakeholders, Product Managers, Program Managers, etc.)
  • Help the Organization and Teams to understand the use of inspecting and adapting to reduce risk in complex situations

Teach & Mentor

  • Teach the value of continuous improvement (interactions, practices, and process) and guide the team and organization through inspect and adapt opportunities
  • Educate the team and organization on the value and proper use of metrics, feedback loops, and information radiators
  • Help the client to define the problem and identify appropriate experiments to address the identified issue
  • Educate the team to leverage the value of transparency
  • Create opportunities to educate others about Agile Concepts during normal conversation



  • Identify opportunities for improvement
  • Serve as Trusted Expert regarding best implementation to promote agility at your client.
  • Have the courage to help those outside the team identify and understand which interactions are helpful and which are not

Culture Builder

  • Actively participate in Insight internal communities (Agile Development Program, Agile Advisory Services) to share knowledge and learn from peers
  • Continue to educate yourself and others by staying up to date on the current offering and tools available both internally and externally
  • Passion for continuous professional development


  • Identify potential growth opportunities for Insight to meet additional client needs using our expertise and experience across all of Insight's capabilities
  • Earn client loyalty by building trust to help foster a partner relationship instead of a transactional one.
  • Conduct yourself with clients and teammates consistent with Insights values of Heart, Hunger and Harmony



  • Scrum and/or Agile Certification(s)
  • Solid understanding of the Scrum Framework and principles of Agility
  • Served as an Agile Lead, Scrum Master, or Kanban Coach for a software development team
  • Deep understanding of software lifecycle development disciplines - Project Management, Requirements Management, Analysis & Design, Quality Assurance & Testing, Implementation, Deployment, Configuration & Change Management
  • Experience with a variety of facilitation techniques
  • Understanding of technical practices associated with Software Development (DevOps, CI/CD, test automation)
  • Knows the basics of product management/product thinking
  • Can correctly apply empiricism with a team

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Remote || Arizona (US-AZ) || United States (US) || None || None || Remote ||

Job Segment: Testing, Cloud, Supply Chain, Developer, Quality Assurance, Technology, Operations

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