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Project Coordinator Sr

Seattle, WA, US

Requisition Number: 83798 

Job Title: Technical Project Coordinator

 Provide supervision and leadership to technical teams, build and maintain schedules for the operations and administration of technical service delivery, assigning tasks, and checking work at frequent intervals.

Ensure onsite/field service personnel meet technical solution expectations for Insight’s internal and external customers.  Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions.

What you’ll do at Insight

  • Be Client Focused. You will participate in daily internal and client-facing meetings, monthly updates, and quarterly meetings that report on performance, issues, and continuous improvement. To ensure client satisfaction you will work closely with the sales team to discuss business development, review current opportunities, and execute strategy.
  • Develop relationships with key client department heads and leaders.
  • Coordinate planned deployments with respective customer leaders to ensure they know what we are planning to do, when we are planning to do it and what the expectation is of their department(s).
  • Plan, supervise and coordinate personnel and processes within the assigned area of responsibility
  • Manages the day-to-day operations of the team(s)
  • Responsible for driving operational responsibilities by constantly evaluating processes, procedures and systems.
  • Maintains open lines of communication with other departments to ensure confidence and enhance the relationships within Insight and the customer
  • Represents Insight in a professional and business-like manner and communicates effectively with Insight associates and their customers
  • Assists Service Management with the customer’s requirements, while ensuring good practices in standards methodologies and processes are utilized to deliver an integrated solution.  Monitors the team’s activities to ensure the highest level of customer satisfaction and provides support for both internal and external customers
  • Communication of processes and procedures to the Service Delivery team to insure the use of sound methodologies and best practices in the measuring of day-to-day activities
  • Issuing of daily, monthly and quarterly reports
  • Other duties as assigned
  • Knowledge of SAP is a plus, for the day-to-day management of resource management, time reporting and expense reporting
  • Exceptional verbal and interpersonal skills required
  • Possession of strong analytical skills
  • Ability to multitask and balance multiple priorities
  • Excellent time management skills
  • Demonstrated leadership ability and teamwork
  • Strong computer skills

 

What we are looking for:

  • Ability to lead a technical team of personnel by providing leadership, assistance and advice
  • A minimum of 3 years managing and leading small-to-midsized teams of technical personnel.
  • Must have exceptional interpersonal skills to work with clients.
  • Must have strong decision making and time management skills.
  • Must be able to demonstrate the ability to troubleshoot and remediate complex issues and articulate corrective action when necessary, in a desktop support environment.
  • Must be able to monitor and drive teams to perform at high levels resulting in maximum client satisfaction.
  • Be Challenged. Your job is always evolving and complex as a Technical Project Coordinator. You will be meeting, interacting and building meaningful relationships with key stakeholders both internally and externally.

 

Technical Requirements:

  • Win7 to Win10 Migration experience
  • SCCM & Software Center experience

Active Directory knowledge is a plus

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Seattle || Washington (US-WA) || United States (US) || None || None || US - Seattle, WA ||


Nearest Major Market: Seattle

Job Segment: Developer, ERP, Project Manager, Supply, Business Development, Technology, Operations, Sales

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