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Senior Software Licensing Consultant, Microsoft

AZ, US

Requisition Number: 90994 

Position Overview

 

The Sr. Software Licensing Consultant (Sr. SLC) can support all customers but are assigned the most complex customers under management. They are “experts” in all aspects of licensing, contracts, agreements, and many other models of the technology they support (Microsoft and all others that are added) and will train all team members so that our customers receive the best possible support and advice. They will work with Sales to ensure that the customer understands all aspects of their relationship with the manufacture and provide guidance and support to ensure customer satisfaction. They can support all aspects of the sales cycle and can complete the opportunity with or without the sales team’s involvement. Working as a part of a cross-functional team including sales, operations, finance, and product management, the Sr. SLC provides best-in-class software licensing support for Insight’s largest clients. Effective communication skills, creativity, and a drive to learn continually are essential to success in this role.

 

What you’ll do at Insight

  • Function as the subject matter “Expert” of the assigned manufacturer’s software licensing. This will span across multiple software brands – not just one. Be confident in presenting licensing information in all forms of communication.
  • Develop and maintain expertise on the manufacturer's products, programs, competitors, and the industry overall.
  • You may be expected to travel to present to customer executive management team regarding their software agreement needs. This may include renewal and true up advice and counseling.
  • Will be integral to guiding the account team in closing specific business opportunities, including renewals, true-up, net new business and QBR’s.
  • Your knowledge of how the software systems tie back into cross sell and upsell opportunities is greatly needed by the sales team to Identify specific business opportunities during customer conference calls and meetings.
  • Provide measurable data to management on Key Performance Indicators including renewals and true-ups and may be called in to defend the status of specific large-scale opportunities.
  • You will own all aspects of the Agreement/contract with a large-scale customer which includes all aspects of communication across the customers teams and sales teams. One example is the T-36 model that is required by Microsoft for their Enterprise Agreements.
  • Expert at providing licensing support for transactional Microsoft licensing programs including MPSA, CSP, Select Plus and Open Value/Subscription.
  • Support the client in their decision making by providing detailed analyses of the available options and working collaboratively achieve the client’s goals. Should be able to show 3-, 6- and 9-year analysis of cost options for the customer.
  • Collaborate with Insight Product Manager and manufacturer representatives on sales, product awareness, and the competitive environment.

 

What you’ll need to join Insight

  • Bachelor's degree (B. A.) from a four-year college or university, 5-7 years’ experience in product knowledge or combination of education and experience.
  • Must be Certified Microsoft Partner Commercial Executive (P-CE)
  • Must have multiple certifications in Microsoft, VMware, CISCO, Citrix, etc. Should maintain continued education around the various programs of the products supported. As an example – should be Microsoft Certified in Azure Fundamentals, Power Platform Fundamentals, Security, Compliance, and Identity Fundamentals and Microsoft 365 Certified Fundamentals.
  • Expert knowledge of Microsoft Volume Licensing Programs
  • Ability to effectively present complex information and make it easy to understand.
  • Ability to retain and utilize large amounts of licensing and process information.
  • Strong communication skills, both written and verbal, are a must.
  • Excellent organizational, analytical, and problem-solving skills.
  • Must be able to use Microsoft Excel (advanced usage), Outlook, Teams, SharePoint
  • A drive to continually expand your knowledge and skills.

 

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

 

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.

 

 

The base salary range for this position is typically $75,000 to $88,000 with additional bonus and benefits available. However, compensation decisions are dependent on the facts and circumstances of each case, including experience and location, and we will also consider candidates outside of this range as necessary.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Remote || Arizona (US-AZ) || United States (US) || Sales/Business Development || None || Remote ||


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