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Service Technician - Site IT


Requisition Number: 84858 

As our Site IT, you will work in a dynamic environment supporting a large technology company. Leveraging your strong IT support skills, you will apply your technical abilities and provide excellent customer service while being surrounded by smart and motivated colleagues.


What you will do at Insight

  • Support teammates in person and remotely
  • Install, Configure and Troubleshoot end user Software and Hardware issues (Windows, Android, iOS and Mac OS X)
  • Break Fix Work
  • Track fixed assets and inventory
  • Educate and set up new teammates’ hardware/software

What you’ll need to join Insight

  • Basic understanding of cabling.  
  • Strong experience with PC hardware
  • Experience with Desktop support experience, Operating in an enterprise environment         
  • Knowledge of Windows OS, Apple IOS, and MacOS required
  • Must support iPad, Mobile phones, Android/Apple
  • Strong experience with Windows 10
  • Must be comfortable supporting a Microsoft Windows environment
  • Must be comfortable supporting and working with both tools Windows OS, and Apple IOS
  • Enterprise/Corporate environment work experience
  • Experience supporting C-Level Executive Leadership


  • A+ Certification
  • Strong working Knowledge of the MacOS and many of the basic applications enterprise users utilize most such as Adobe
  • Strong Knowledge of office Products (Word, Excel, Outlook, etc.)
  • Ability to discuss technical issues with individuals of various knowledge and abilities


Preferred/Nice to have

  • Experience supporting both office and Google Suite
  • Additional technical certifications
  • Knowledge or usage of a ticketing system such as ServiceNow
  • Office365 administration knowledge/experience

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Internal teammate application guidelines:

  • Meet the minimum qualifications and requirements of the position;
  • Have completed twelve (12) months service in their current position; six (6) months of service in warehouse roles;
  • Not be under a disciplinary evaluation or suspension period;
  • Have satisfactory performance in their current position;
  • Have their current manager/supervisor recommendation


Do you know someone who would make a great Insight teammate?

Referrals are the best way to build quality teams – and a great way for you to earn a little extra cash. Please visit the Teammate Referral Policy page on Inside.Insight to find out how you can refer someone to this job at Insight.


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: [[Lincoln]] || [[Nebraska]] || [[USA]] || [[Support]] || [[Technician]] || [[Break/fix]] ||

Job Segment: Technician, Developer, Technical Support, Technology

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