Services Technician

Requisition Number: 98387 

Services Technician   
 

Location: This role will be in the office in Beatrice, NE

Salary:  $25-$30/ hr

Now is the time to bring your expertise to a Services Technician role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

This role will require you to develop, maintain, and enhance plant operations planning, reporting analysis, and tracking systems using Microsoft Office, SAP, and manufacturing software tools. Works with plant personnel to solve technical issues and communicate and enforce IT standards.  Support the manufacturing engineers and management in defining information technology needs and appropriate software/hardware solutions for plant users.

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offer all the benefits you expect—health, dental, vision, retirement, PTO—plus:

• Access to 11 thriving and diverse Teammate Resource Groups.
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

As a Services Technician you will get to:

• Review, evaluate and implement requests from user departments.  
• Analyze systems problems, determine root-cause, and initiate corrective action.
• Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing hardware devices.
• Define end-user needs, and work with other to architect/design, implement, test, document, and maintain end-user system(s).  Develop clear and concise documentation for instruction manuals.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a Manager Services, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a Services Technician with:

• Bachelor’s degree in computer programming or related field or equivalent work experience.   
• Minimum four years of experience with either programming/systems analysis, systems software applications, PC repair, or providing support to users required.   
• Experience in Microsoft desktop OS (Windows 8,9,10, etc.), Microsoft O365, data communications, operations and personal computers required. 
• Ability to solve technical issues and escalate when appropriate. 

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Beatrice || Nebraska (US-NE) || United States (US) || IT Infrastructure & Support || None || Remote ||