Services Technician

Requisition Number: 105201 

Services Technician 

Location: This role is fully onsite in our Herndon, VA office.

Salary: $64,500 - $80,500 per year

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Services Technician, you will perform installation, modification, repair, testing, and servicing of systems and communications equipment, including but not limited to hardware and peripherals, software configuration, voice, video, and data cabling systems, as well as networks. We will count on you to emphasize hands-on networking expertise, troubleshooting, and implementation. Along the way, you will get to:

• Participate in workshops and planning sessions to develop future-state network roadmaps and migration strategies.  
• Assist in the design and implementation of network refreshes, including replacing end-of-life hardware, configuring switches, routers, and voice gateways across multiple sites.  
• Collaborate with network architects and engineers to review current network architecture, configurations, and security policies.  
• Support the development of high-level and low-level network designs, migration plans, and implementation recommendations.  
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Proven experience in enterprise networking (switches, routers, WAN/LAN, network security). 

• Hands-on experience with structured cabling (copper and fiber), patch panels, and network closet remediation. 

• Familiarity with Cisco Catalyst Center and related network device configuration tools. 

• Ability to interpret network diagrams, BOMs, and technical documentation. 

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Herden || Virginia (US-VA) || United States (US) || IT Infrastructure & Support || None || US - Herndon, VA ||