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Services Technician


Requisition Number: 87360 

Job Title: IT Support Opportunity - Full-time/Permanent Role - Onsite in Richmond, VA
Company: Insight Enterprises

By joining Insight Enterprises as an IT Support Specialist, you will enter a tech-savvy and highly collaborative world. We provide the hardware, software, and support services for our customers' most critical IT objectives. As part of those efforts, we are looking to hire some capable IT Support Specialists to work on-site in Richmond, VA.

Please note, this is a full-time, direct hire position with Insight Enterprises. 
You will have access to full benefits, including health, vision, and dental insurance in addition to a 401k match, 3 weeks PTO, 2 days off per year to volunteer at a charitable or community organization of your choice.
This is an ideal opportunity for someone that has just received their A+ certification and is looking to leverage that certification into an entry-level position within a Fortune 500 technology enterprise.


Please Note:
•Must be fully vaccinated before the start date
•Must be able to pass background checks, with fingerprints and a drug screening.


What you will be doing:
•Support teammates in person and remotely
•Install, Configure and Troubleshoot end-user Software and Hardware issues (Windows, Android, iOS, and Mac OS X)
•Break Fix Work
•Track fixed assets and inventory
•Educate and set up new teammates’ hardware/software


What you’ll need to join Insight:
•Strong experience with PC hardware
•Experience with Desktop support experience, Operating in an enterprise environment
•Basic understanding of cabling.
•Supporting a Microsoft Windows environment
•Must be comfortable supporting and working with both tools Windows OS
•Enterprise/Corporate environment work experience
•Experience supporting C-Level Executive Leadership
•Strong working Knowledge of the macOS and many of the basic applications enterprise users utilize most such as Adobe
•Strong Knowledge of office Products (Word, Excel, Outlook, etc.)
•Ability to discuss technical issues with individuals of various knowledge and abilities.


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Richmond || Virginia (US-VA) || United States (US) || IT Infrastructure & Support || None || Remote ||

Job Segment: Cloud, Data Center, Supply Chain, Developer, Technology, Entry Level, Operations

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