Services Technician-W2

Requisition Number: 101232 

Services Technician

Location: This role is an onsite position located in Savannah, GA.

Duration of contract 6 months

Now is the time to bring your research expertise to a Services Technician role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You’ll be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

What to Expect

As a Services Technician you’ll get to:    

• Self-directed
• Location in Savannah, GA at Gulfstream Aerospace  
• White glove Deskside experience
• Customer focused
• Ticket management
• Organized 
• Performs PC break/fix onsite and remotely. This includes, but is not limited to, identifying the problem and determining the most efficient and cost-effective way to resolve the problem, keeping customer downtime to a minimum.
• Executes End user projects as required
• Maintains knowledge of new technologies resulting in continued client satisfaction.
•  Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a W2 contract teammate your position is highly visible and could lead to extended contracts, consideration for a full-time opportunity within Insight, or with our client to elevate your career.

What you will need to succeed:

• Provides first technical support and leadership support. This includes, but is not limited to, responding to questions, assisting with troubleshooting, and determining problems.   
• Maintains and protects assets and property. This includes spare parts, loaners, tools and test equipment, as well as equipment that may be provided by Insight’s customers.
• Escalates service problems and issues to the service manager appropriate. 
• Experience with Microsoft Teams
• Experience with SCCM, Asset Management, machine imagining, possible Mac/Apple device support, ServiceNow, and Citrix preferred
• Ideal candidate must be able to develop relationships with all levels of customers within the business (individual contributor to c-suite)
• Must be able to lift 50 pounds, bend, crawl and stand and sit for 8 hours. 

 Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We’re not just a tech company; we’re a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Savannah || Georgia (US-GA) || United States (US) || IT Infrastructure & Support || None || US - Savannah, GA ||