Benefits Coordinator

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

We’re looking for a Benefits Coordinator to join our HR team at Insight. This role is central to supporting our teammates across EMEA by managing and administering our benefits programmes with precision and care.

What You’ll Do:

• Administer teammate benefits including health, life, and income protection plans.
• Provide expert support to teammates on benefits queries, claims, and onboarding.
• Ensure compliance with local regulations and internal policies.
• Maintain accurate records and prepare reports on benefit usage and cost.
• Manage benefits systems and coordinate with payroll for deductions.
• Develop and refine operating procedures for benefits processing.
• Communicate plan changes and deliver teammate education sessions.

What We’re Looking For:

• Experience in HR administration, ideally within a large corporate environment.
• Familiarity with EMEA benefits portals and systems (e.g. SAP SuccessFactors, Freshdesk).
• Strong attention to detail and ability to handle confidential data.
• Excellent communication and organisational skills.

So, if this is of interest to you then we would be keen to hear from you!

***This role we are offering is a Hybrid position; you will be expected to come into the office two times a week as part of your responsibilities. *** 

As a Benefits Coordinator your Responsibilities are:

• Administer all teammate benefits programs throughout the region.

• Communicates plan benefits and changes effectively, serves as the primary point of contact for day-to-day teammate inquiries related to benefits, and assists in determining validity of claims.

• Serve as the primary point of contact for employees regarding benefits inquiries and issues.

• Ensure compliance with local regulations related to teammates benefits.

• Conduct benefits inductions for new hires and provide ongoing education for current employees.

• Analyse and evaluate benefits programs to recommend improvements or changes.

• Maintain accurate records and documentation related to employee benefits.

• Collaborate with payroll and HR teams to ensure accurate benefits deductions.

• Prepare and distribute benefits communications and materials to employees.

• Assist in the enrolment process and ensure a smooth transition for employees.

• Monitor and report on key performance indicators related to benefits utilisation and employee satisfaction.

• Process invoices and create purchase orders to guarantee that benefits suppliers are paid accurately and on time, ensuring compliance with company policies.

• Maintain strong relationships with benefits suppliers.

Experience and Skills:

• Previous experience in benefits administration or a similar HR role.
• Strong administration experience.
• Proven record working to tight deadlines and ability to prioritise workload.
• Works with a high level of organisation and strong eye for detail.
• Competent user of Microsoft Office applications, including Word, Excel and PowerPoint.
• Proficiency in HRIS and benefits management software.
• Strong analytical and problem-solving abilities.
• Ability to handle sensitive information with confidentiality.
• Understands the importance of the role that a Human Resources /Learning & Development function plays in supporting successful businesses.
• Confident delivering presentations to varied groups of people and building rapport with both groups and individuals.

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.   

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 

A full job description will be provided upon application.