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Senior Engineer

Sheffield, GB

Job Title: Senior Engineer


Job Function: Engineering


Job Type: Permanent


Emp Type: Full time


Location: Sheffield/Manchester


Would you like to join a company that will invest in your career and help you develop your skills and knowledge that makes you feel valued?


Does a role that allows you to have a visible impact in how projects and operations are run sound interesting?


We have an opportunity for a Senior Engineer to join our Engineering team based in Sheffield or Manchester. You will work within a close-knit team that is extremely well established and you will be responsible for providing technical leadership on improvement initiative, projects, training and development and mentoring of new teammates. In addition, you will act as the senior technical liaison between operational teams, other engineers and architects, providing critical operational oversight to upcoming implementations and strategies, including the validation of ongoing solutions supportability.


Job Responsibilities:


•Teach, train, coach, and mentor teammates, promoting teammate satisfaction and enabling career progression.

•Develop strong mutually beneficial working relationship with clients, to fully understand their requirements, technically assist with scoping projects and integrate Insight’s services with existing systems to reliably deliver best in class solutions.

•Responsible for driving the end‐to‐end offering, supporting the successful circulation of services through the ‘plan, build, manage’ stages of delivery, and ensuring transition to the Customer Operations team.

•Actively contribute to the management of project deliverables, including development, implementation, configuration, integration, testing and optimisation of client solutions.

•Provide proactive technical support and advice to clients, taking full ownership for the resolution of technical issues.

•Act as the senior point of escalation, utilising the support of teammates, the wider Insight business, vendors, and partners where appropriate to ensure the swift and accurate resolution of technical issues, and to own, develop and nurture ongoing partner relationships. 

•Accountable for the development of new offerings and continual improvement of existing offerings, knowledge base articles, marketing materials, operating procedures, work instructions, designs, and supporting documentation that is used both internally  and  externally to deliver solutions against the required industry standards.

•Support the pre-sales cycle, providing consultancy by assessing the level of effort required, including audits, technical scoping, and assessments to assist the sales teams in their proposals.

•Ensure recommendations are well informed and aid clients to conceptualise the on-going evolution of longer-term services solutions. 

•Act as industry expert in respective technology areas, driving the adoption and understanding of those technologies both within Insight and to clients.


About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.   

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 


Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 


A full job description will be provided upon application.  

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