Site Reliability Engineer, AI Development

Requisition Number: 103057 

Site Reliability Engineer (SRE)

Location: You will have the flexibility to work fully remote in the United States.

Compensation: The compensation for this role may range from $147,500-$165,400 salary.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Site Reliability Engineer (SRE), you will ensure the stability, performance, and scalability of our AI agent tool. We will count on you to apply software engineering principles to infrastructure and operations problems, guaranteeing a reliable and resilient system. Along the way, you will get to:

• System Reliability: Take ownership of the reliability of the AI agent tool. You'll define and monitor key metrics like Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain a high level of availability. 
• Incident Management: Leverage and improve the incident response process. You'll contribute/guide post-mortems and implement corrective actions to prevent future outages and improve system resilience.  
• Automation: Automate repetitive manual tasks across the infrastructure and operational workflows. Your work will reduce toil and enable the team to focus on strategic projects. 
• Scalability & Performance: Proactively identify and resolve performance bottlenecks and scalability challenges. You'll optimize the application and its infrastructure to handle increasing traffic and data loads, with a focus on Cloud Run services. 
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || California (US-CA) || United States (US) || Data & AI || None || Remote ||