Sr Exchange Engineer - remote

TX, US

Requisition Number: 101252

Sr Exchange Engineer

Location: This role is remote. (with travel to Austin, TX 2-3 times/year)

Salary: $125,000 - $135,000/year

Insight at a Glance

14,000+ engaged teammates globally

#20 on Fortune’s World's Best Workplaces™ list

$9.2 billion in revenue

Received 35+ industry and partner awards in the past year

$1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

This Exchange Engineer will be completing the following tasks with minimal supervision:

Exchange Server Management: Deploy, configure, and manage Microsoft Exchange Server infrastructure, including mailbox databases, client access servers, transport servers, and connectors.
User Management: Create, modify, and remove user mailboxes and distribution groups. Manage mailbox permissions, email addresses, and distribution lists.
Email Security: Implement and maintain security measures to protect against spam, malware, and unauthorized access. Monitor email traffic for potential threats and take necessary actions to mitigate risks.
Email Policies and Compliance: Establish and enforce email policies, retention policies, and archiving procedures to ensure regulatory compliance and data governance.
Backup and Recovery: Perform regular backups of Exchange databases and implement disaster recovery strategies to minimize data loss and downtime.
Performance Monitoring and Optimization: Monitor Exchange Server performance, analyze bottlenecks, and optimize system resources to ensure optimal performance and responsiveness.
Patch Management: Keep Exchange Server and related components up to date with the latest security patches and updates.
Troubleshooting: Investigate and resolve issues related to email delivery, connectivity, and client access. Provide timely support for user-reported problems.
Collaborate with IT Teams: Work closely with other IT teams, including network administrators, system administrators, and security specialists, to ensure smooth integration and operation of the Exchange environment.
Documentation: Maintain accurate and up-to-date documentation for the Exchange Server infrastructure, configurations, and procedures.
Capacity Planning: Monitor resource utilization trends and plan for future growth and expansion of the Exchange environment.
User Training: Provide guidance and training to end-users on using Exchange features effectively and securely

What we’re looking for

At least 8-12+ years of experience in Exchange Systems Administration/Engineering, NOC operations, remote trouble shooting, customer management and other related IT services experience.

Strong understanding of O365 Mail flow and interaction between OnPrem and Exchanges

Must have Experience in Exchange 2013 to 2019 as well as Exchange Online (M365)

Strong understanding and experience with ADFS, AADC, and Active Directory

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. 

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.