Consultant

Dynamics 365 CRM & Power Platform Consultant

Location: Sydney 

This is a hybrid opportunity where you will work 2 days in the office or on the client site and 3 days a week from home or as agreed with your manager.

Insight at a Glance

• 14,000+ engaged teammates globally
• #14 Best Workplace™ in Technology 2025 in Australia
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

Leadership: The Practice Lead for this role is Karthik Srinivasan. Based in Sydney, Karthik leads the Business Applications team in our Eastern Region and is passionate about fostering team spirit and enabling team members to reach their potential through learning and development. The Business Applications team is focused on providing services and delivering solutions based on Dynamics 365 and Power Platform.

As a Consultant you are delivery focused, executing Insight’s current and future services offerings in the BizApps space. Along the way, you will get to:

• Assist other team members in resolving common development and design problems.
• Develop solution knowledge and share this IP both locally and Asia Pacific wide.
• Provide consulting services including discovery, design, build, deployment, test, pilot, documentation, and transition.
• Assist customers in resolving highly technical and complex problems.
• Effectively and consistently report status of projects back to project managers during project execution.
• Display strong situational analysis, problem solving, and decision-making skills.
• Maintain professional demeanour and appearance at all times.
• Demonstrate effective time management and prioritization skills.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a Consultant with the following capabilities:

Consultative:

• Experienced in technical roles within a Services environment.
• Ability to map client’s business needs to Insight’s technology solution offerings.
• Proven ability to develop technical requirements based on business imperatives.
• Interpersonal skills with the ability to develop strong client relationships.
• Excellent written (documentation) and verbal communication skills.
• Proven analysis skills with the ability to work with a client to understand requirements, define and present appropriate solution, and oversee delivery of a solution to the client.
• Execute end to end projects, from the initial gathering phase, design, implementation, training, hand over and post deployment support
• Exercises substantial personal responsibility and autonomy.
• Plans own work to meet given objectives and processes.

Technical:

• MS Dynamics 365
• Experience with at least 2 of the Dynamics 365 First Party Applications
• Understanding and hands on experience with Power Automate and Canvas Apps.
• Working knowledge with hands on experience with Power BI, Power Pages and AI Builder
• Experience with CRM configuration and customisation including integration and data migration
• Experience with Power Platform Centre of Excellence Toolkit

What you can expect

We’re legendary for taking care of you, your family and for helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Dedicated career pathways and development
• Peer recognition and the opportunity to join our President’s Club
• Volunteer Leave and Work Life Balance days
• Work-From-Anywhere Program for up to 4 weeks per year
• Employee Stock Purchase Plan
• Corporate discounts

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!