Facilities Coordinator

Facilities Coordinator, ANZ

Location: Sydney (onsite). Other locations such as Brisbane or Melbourne might be considered

This opportunity is based onsite at Insight’s APAC Headquarters in the Sydney CBD. The building is a landmark office tower that includes the historic Grafton Bond Building. Amenities within the complex include a sunny, open air courtyard, childcare, co-working operator, End of trip facilities, indoor/outdoor cafes and onsite dedicated property management team.

Insight at a Glance

• 14,000+ engaged teammates globally
• #14 Best Workplace™ in Technology
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Facilities Coordinator you will be responsible for the day-to-day management of Insight’s Australian and New Zealand facilities (up to 11 sites) on a preventative and reactive basis including the maintenance of hard and soft services such as mechanical, electrical, hydraulic, electronic as well as the allowed kitchen and cleaning services.

Along the way, you will get to:

• Work with our Real Estate Manager; APAC to plan, implement and manage the preventative maintenance schedule for all sites.
• Implement preventative maintenance works liaising with site contact staff and building management for access.
• Review and resolve reactive maintenance having the ability to assess and scope remedial works for Insight APAC as required in a timely and cost effective manner.
• Engage contractors for repairs and maintenance ensuring tradesman are suitably qualified and inducted as required per site including Building entry rules, SWMS and where relevant, permits for the job type including hot works, wet works, working at heights or confined spaces.
• Maintain current access control registers per site and provide access to Insight premises applying the access control procedures for permanent and visitor access to meet and retain ISO 27001.
• Manage the Facilities inbox and log maintenance requests with the respective site landlord’s maintenance portals and track works to completion.
• Manage warden training per site and be an active warden advocate for Head Office ensuring current warden records are retained and emergency services in place for APAC.
• Assist the Real Estate Manager; APAC with new site planning, relocations and real estate projects as required.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a Facilities Coordinator with the following capabilities:

• Multisite maintenance management in a corporate environment or similar industry
• Minimum five years experience in a similar role
• Ability to respond effectively to sensitive enquiries/complaints and provide quality customer service
• Adept in verbal and written communication
• Skill in planning, organising and managing time across multiple tasks for multiple sites and work tactfully to achieve desired maintenance outcomes from a remote location to meet customer needs
• Ability to achieve measurable results and deadlines
• Ability to work in a fast-paced environment
• Knowledge of PC software including Excel, Word, PowerPoint and quick to adapt to various landlord portals for maintenance and general site communications to tenants

What you can expect

We’re legendary for taking care of you, your family and for helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Dedicated career pathways and development
• Peer recognition and the opportunity to join our President’s Club
• Volunteer Leave and Work Life Balance days
• Work-From-Anywhere Program for up to 4 weeks per year
• Employee Stock Purchase Plan
• Corporate discounts

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!