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Delivery Manager

Tampa, FL, US

Requisition Number: 75758 

We’re looking for an experienced, passionate and professional Delivery Manager to join our team.

Position Summary

The Delivery Manager (“DM”) is responsible for:

  • Managing the portfolio of projects from proposal and estimation through project closeout and retrospective 
  • Defining and standardizing, when it comes to estimation, proposals, software delivery and delivery management
  • Handling difficult client conversations about changes in scope and/or risks & issues that may impact delivery

The Delivery Manager will help to minimize the involvement of the Account Managers with delivery activities and will assist them as needed with client relationship management, as directed by the local Director of Business Development.

Essential Functions

  • Ownership of project delivery estimates, typically delivered via proposals and Statements of Work
  • Drive consistency in proposal delivery, particularly for project estimates and content for the project delivery approach
  • Assist in team selection for proposal, estimate and project delivery
  • Ownership of project inception, including the handoff of the project from the proposal team to the delivery team and the efficient startup/kickoff of the project with the client
  • Maintain standards and best practices in project delivery, in concert and constant collaboration with VP of Delivery and Delivery Managers from the other offices
  • Maintain visibility and general oversight of all delivery issues for an individual office
  • Manage delivery-focused client relationship management for an individual office
  • Manage the on boarding process for consultants on individual and team client engagements
  • Assist in client relationship management, working under the direction of the Director of Business Development; this includes resolution of delivery and personnel issues with on-site client engagements
  • Work with VP of Operations and cross-office Practice Managers to fill needs/gaps for project roles that can’t be filled at the local offices
  • Keep track of all client projects and report status back to company management
  • Attend weekly Operations Meetings; participate in resource planning discussions and new project staffing decisions.
  • Assist project managers in preparing project documentation
  • Assist and mentor project managers in performing all project management disciplines and best practices
  • Assist in any Corrective Action Plans that arise related to delivery

 

What can Insight offer? 

  • Client Facing Opportunities
  • Local Projects
  • Flex Hours
  • Remote Work
  • No Formal Dress Code
  • Leadership from great Mentors
  • True Unlimited Vacation
  • Pay for Training
  • Startup Atmosphere
  • …and tons of other great Perks!

  

  

As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow.  From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run smarter

 

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Tampa || Florida (US-FL) || United States (US) || None || None || US - Tampa, FL ||


Nearest Major Market: Tampa

Job Segment: Business Development, Supply Chain Manager, Manager, Supply, Cloud, Sales, Operations, Management, Technology

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