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QA/Automation Analyst

Tempe, AZ, US

Requisition Number: 76575 


The Automation Analyst is responsible for improving and automating business processes. Working cross functionality, the Analyst will document processes, redesign them as necessary to enable automation, generate detailed requirements and develop the robot.



Insight is currently looking for an Automation Analyst to join our Robotics Process Automation (RPA) team.   You’ll be working on a well versed agile team to improve and automate business processes company-wide and will be able to have a direct impact with your efforts in the development of scripts and bots.  


RPA has been reported by Gartner and others as the fastest growing market in enterprise software.   With the nature of the need to work across teams in this segment, RPA has attracted candidates from former Front-end / Back-end developers, QA testers, and even Business Analysts to continue careers in the field as Bot Masters.


Job Requirements:

  • BS/BA with a concentration in Information Systems / Computer Science or equivalent experience sourced from on-the-job, bootcamps, internships, etc.  
  • Some programming or sysadmin experience with languages such as C#, Python, JavaScript or Java as the core concepts are a basis of our automated processes.  
  • The desire to improve your developer skills.  Critical thinking and problem solving skills are necessary in order to thrive in this role.
  • Good writing and diagram skills to document processes using products such as Office and Visio.


Additional Desirable Qualifications:

  • Exposure with QA testing methodology in some capacity such as unit testing, integration testing, etc. 
  • SAP ECC experience.
  • Some experience with working with APIs.
  • Experience working with text based data files such as XML, JSON, CSV, HTML/DOM, etc.
  • Some experience working in a corporate or equivalent dynamic environment.


Essential Functions of the Job:

  • Proactively identify, analyze, and recommend business process changes to ensure optimal automation opportunities.
  • Work with process owner and functional team to analyze processes for automation.
  • Document detailed requirements and test plans for bots. 
  • Design, develop bots that maintain highly repeatable and reliable automated processes.
  • Apply critical thinking skills to analyze process for potential errors and code event handling to industrialize the process.
  • Complete end-to-end quality control.
  • Provide on-going support for bots once in production.
  • Identify the need for and plan change management to ensure a seamless transition to process automation.
  • Back up support for other team members to assist with system questions or support.
  • Learn new business processes with little direction.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018*
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider 
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Tempe || Arizona (US-AZ) || United States (US) || None || None || US - Addison, IL; US - Tempe, AZ ||

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