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Principal UX Designer/Researcher

Tempe, AZ, US

Requisition Number: 84921 

We are Insight Digital Innovation. 


Insight Digital Innovation is dedicated to making the impossible possible.  We combine cutting-edge technology, creative thinking and the power of scale to deliver radical business transformation.   


Our areas of expertise include Cloud enablement, Data & AI, DevOps, Digital strategy, Intelligent applications, IoT & smart edge and Transformation Services. 


From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run smarter. 


Microsoft 2020 US Partner of the Year 

Databricks 2020 National Consulting and SI Partner of the Year 

HashiCorp 2020 Partner Award: Americas Investment Partner of the Year 

Intel 2020 US Innovation Partner of the Year 


Our Insight Digital Innovation team is searching for a creative, collaborative, and professional Principal UX Designer or Researcher to join our team.  


Essential duties:  

As a Principal UX Designer or Researcher, there are five areas of focus that you will be accountable for – Team Growth, New Business & Sales, Strategic Delivery, Community Engagement & Hiring.  


Team Growth 

  • Provide thought leadership and knowledge sharing with teammates. 

  • Coaching and training to improve Insight employees in consulting and UX skills  

  • Help grow new leaders within your practice 

  • Building branch culture and encouraging diversity & inclusion 


Sales & New Business 

  • Clearly communicate what Insight, DI and your practice does and the value proposition 

  • Successfully plan tasks and estimate individual workload 

  • Support pre-sales activities such as sales calls, opportunity assessments (OAs), Quick Estimate Assessments (QEAs), Request for Proposal (RFP) responses, Statements of Work (SOWs) 


Strategic Delivery 

  • Working on delivering a combination of, but not all, UX services at the client including information architecture, designs, prototyping and research 

  • Build relationships and expand high priority accounts 

  • Builds team cohesiveness while meeting individual goals and remaining open minded 

  • Responsible for managing and prioritizing tasks and responsibilities without supervision 

  • Ability to be proactive/take initiative when confronted with a new problem or task 

  • Demonstrates ability to navigate complex tasks and make recommendations 

  • Responsible for accuracy and quality of deliverables at all stages 

  • Help drive delivery excellence at the client 

  • Ability to craft and socialize best practices 

  • Drive large, enterprise solution architecture and delivery 


Community Engagement 

  • Encourage involvement in the tech/practice community 

  • Support events as needed through attendance, sponsorship or speaking 



  • Identify, qualify, and interview skilled team that meets the anticipated needs of our clients. #Dice


What We Look For… 

  • ~ 8 years of experience in the industry 

  • ~ 3 years experience in professional services consulting  

  • Experience writing statements of work, proposals, reports and/or business correspondence 

  • Ability to effectively present information and respond to questions from executives and enterprise clients 

  • Foundational strategy, research and design capabilities 

  • Ability to take leadership of teams and accountability for client relationships  

  • Expertise/experience with UX Design tools – Sketch, Invision, Adobe XD, Axure, Figma 

  • Expertise/experience with UX Research tools – Optimal Workshop, UserZoom, Google Analytics, etc. 

  • Experience moderating user testing 

  • Experience leading stakeholder interviews  


We have created a team-oriented environment with quality people, career advancement opportunities, great work/life balance and an excellent compensation and benefits package.  


Our people appreciate that they represent a brand that is invested in growing local relationships while working globally and doing what is right for our co-workers and clients.  


We are high on supporting each other and hiring/developing the best technical professionals in the industry. 


Diversity and inclusion is essential at Insight’s 87 offices across the globe. Our teammates each bring unique life experiences, viewpoints and backgrounds — and we believe that’s a fundamental factor in building stronger teams. 


These are some of the reasons why we are often selected as a Best Places to Work award winner in the cities where we work. 


Discover more at…or just APPLY! 


#Dice #LI-Remote


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Tempe || Arizona (US-AZ) || United States (US) || None || None || US - Tempe, AZ ||

Nearest Major Market: Phoenix

Job Segment: Consulting, Developer, Supply, Data Center, Solution Architect, Technology, Operations

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