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Sales Solutions Representative - SOS

Tempe, AZ, US

Requisition Number: 70161 

As a Sales Sales Solutions Representative, you’ll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives.  Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment.  You’ll become our AEs go-to for pre-sales & post-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information. 


What you'll do at Insight:


  • Work closely with Account Executive(s) to develop and grow assigned accounts by proactively contacting clients within the team selling model via phone and email.
  • Proactive sales efforts to uncover new lines of business weighted towards the 4 solution areas and selling the full portfolio.
  • Effectively cross-sell and upsell strategic technology offerings to meet the client enhanced business needs.
  • Proactively submit deal registrations and other special pricing requests for qualified opportunities.
  • Exhibit Insight knowledge by selling the company as a solution to business needs and Insight supply chain management as a service.
  • Utilize question-based selling methods to ascertain client needs and craft relevant solutions encompassing hardware, software, and services.
  • Converse effectively about all business issues, displaying excellent telephone and interpersonal communication (written and verbal) skills.
  • Shared responsibility with Account Executive to uncover net new opportunities.
  • Provide backup coverage for AEs:
    • Provide backup coverage for other designated accounts within a specified region, as required.
    • Ensure all client orders are entered within the required SLAs.
    • Ensure correct cost, pricing, part, quantity, billing, shipping, tax, ESD, and other contractual requirements are applied and/or captured on every order before the order is processed.
    • Facilitate the release of all orders from any applicable holds in a timely manner.
    • Monitor the backlog report for all orders to ensure timely shipment.
  • Secondary sales support for order processing, project management and quoting.
  • Well versed in the support for “Insight” business operations to Include Web, Labs, Financing & Asset disposal.
  • Allocation of Support for AE to receive support and the management of the criteria, a minimum threshold of 500k GP and a number of  measured metrics.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Global provider of Intelligent Technology Solutions™ for organizations of all sizes
  • Ranked #417 on the 2018 Fortune 500, #12 on the CRN Solution Provider 500
  • Founded in 1988 in Tempe, Arizona; now celebrating our 30th anniversary and operating in 20 countries
  • $6.7 billion in revenue for 2017
  • 8,000+ teammates worldwide working with 5,300+ partners
  • 2017 Arizona’s Most Admired Companies (AZ Business Magazine), #7 2017 Best Places to Work (Phoenix Business Journal)
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 IBM Geography Excellence Award as the Top National Strategic Business Partner in North America, Microsoft’s largest global partner



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Tempe || Arizona (US-AZ) || United States (US) || SALES || None || CA - Montreal, QC; US - Austin, TX; US - Conway, AR; US - Phoenix, AZ; US - Tempe, AZ ||

Nearest Major Market: Phoenix

Job Segment: Sales Rep, Developer, Cloud, Supply, Sales, Technology, Operations

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