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ServiceNow Service Catalog Developer

Eden Prairie, MN, US

Requisition Number: 71339 

Insight is seeking a ServiceNow Developer with experience building catalog items for ServiceNow. This position is to create applications and make customizations to implement process within a domain separated ServiceNow environment.  You’ll be required to design and document solutions to business requirements while adhering to ServiceNow and industry best practices.

Key Responsibilities

  • 60% Development, testing and deployment of customizations and applications within ServiceNow and integrated into ServiceNow
  • 15% Design and documentation of solutions to meet business requirements
  • 10% Administration and request fulfillment
  • 10% Research and recommendation of solutions based on business requirements
  • 5% Validating and deploying ServiceNow Upgrades

Skills and Qualifications

  • ServiceNow Certified Administrator, ideally ServiceNow Certified Developer
  • Experience building catalog items for ServiceNow

  • Experience with workflows and orchestration within ServiceNow

  • Experience with managing catalog user criteria

  • Experience managing multiple catalogs in ServiceNow

  • Experience with Javascript
  • Experience with ServiceNow development and APIs
  • Familiar with Web Services and data integration
  • Experience with ServiceNow Domain Separation
  • Knowledge of agile development
  • Able to describe complex solutions in a manner that can be understood by the business
  • Comfortable discussing requirements and seeking clarification through project management or from business units

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Global provider of Intelligent Technology Solutions™ for organizations of all sizes
  • Ranked #417 on the 2018 Fortune 500, #12 on the CRN Solution Provider 500
  • Founded in 1988 in Tempe, Arizona; now celebrating our 30th anniversary and operating in 20 countries
  • $6.7 billion in revenue for 2017
  • 8,000+ teammates worldwide working with 5,300+ partners
  • 2017 Arizona’s Most Admired Companies (AZ Business Magazine), #7 2017 Best Places to Work (Phoenix Business Journal)
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 IBM Geography Excellence Award as the Top National Strategic Business Partner in North America, Microsoft’s largest global partner



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Eden Prairie || Minnesota (US-MN) || United States (US) || None || None || Remote ||


Nearest Major Market: Minneapolis

Job Segment: Developer, Supply, Information Technology, Programmer, Data Center, Technology, Operations

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