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Solution Principal - IT Outsourcing / Device Lifecycle

Tempe, AZ, US

Requisition Number: 83871 

Position Overview
The Solution Principal is responsible for assessing, designing and leading the entire deal engagement lifecycle on complex managed services solutions across the entire Insight connected workforce service portfolio to meet our client’s technology and business needs. Incumbents will be seen as the leading advisor to both account team and the solution project teams and are seen as the client advocate that analyze and design technical and long-term strategies that support strategic client opportunities. In addition, the Solution Principal provides, training and technical support to other solution principals, architects and sales team members and service delivery as it pertains to the client solution. 

 

What you’ll do at Insight
•    Communicating core supply chain service offerings.
•    Assists or lead pre-sales support, communicating core service offerings to clients at the C-suite and VP level
•    Leads identification of business and technical requirements for solution framework and service strategy. 
•    Researches and evaluates client service infrastructure and architecture; draws conclusions; and develops recommendations in accordance with engagement objectives and solution framework. 
•    Manages the deal engagement consisting of internal client personnel for solution design, solution roadmap, win strategy, profitability, risk, and consultant utilization. 
•    Works with internal personnel to define service opportunities, and develop standards of delivery, templates, and standard work products to meet internal and external delivery expectations. 
•    Identifies and resolves device lifecycle issues with clients from readiness to end of life.
•    Delivers briefings, status reports, presentations, and milestone deliverables to clients and prospects.
•    Writes proposal components or letters of understanding, as needed, and responds to RFPs and other marketing situations.
•    Reviews and Approves best and final cost and price model strategy for competitive bid initiatives 
•    Designs and Approves Statements of Work and provide solution program Q.A. and oversight. 
•    Ensures Implementation of technologies and solutions based on the solution design in the transition phase.
•    Leverage knowledge of services across the connected workforce portfolio to design new types of solutions that add value to Insight
•    Will utilize presales industry experience to assess and develop revisions to product profiles, price models and service solution design.
•    Assists with the recruiting and mentoring of Solution Principals.  
•    Other duties as assigned. 
 
What you’ll need to join Insight
•    A bachelor’s degree in a technical discipline or demonstrated performance in a technical work environment is required. 
•    Background in Supply Chain and OEM strategic partnerships.
•    Must show competency as a solution Principal to lead as a pre-sales engagements within the entire connected workforce service portfolio. 
•    Minimum 2 years of experience in a solution principal role. 
•    Minimum eight years of experience solution architecting, designing and implementation of advanced connected workforce and network solutions. 
•    Minimum four years of experience managing technical or general architects through managed services deal engagements in a fast-paced environment. Previous consulting/professional services experience is required. 
•    Strong ability to cultivate relationships with partners, suppliers in order to develop and share understanding of technology roadmaps both within Insight and with Insight’s client community required. 
•    Must have in depth working experience in workplace services solution design, consulting and price modeling methodologies.   
•    Excellent written and verbal communication skills with the ability to articulate both technical and abstract concepts in a clear and concise manner a must. 
•    Ability to build relationships and communicate effectively required. 
•    Must be able to multi-task effectively. 
•    Ability to interface effectively with client executives in a professional and businesslike manner is a must. 
•    Experience training and mentoring of personnel. 
•    Must have formal sales training, from OEM, service provider or relevant work experience.  
•    Must have prior experience in areas of solution architecting, client engagement, management, recruiting, mentoring, training, staff development, etc.
•    Ability to travel up to 30%
 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Remote || Arizona (US-AZ) || United States (US) || None || None || Remote; US - Tempe, AZ ||


Nearest Major Market: Phoenix

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