Account Executive

Job Title: Account Executive- UK 

Role Description: The Account Executive serves as the trusted advisor to clients, managing and expanding a medium-sized book of business to influence client buying vision and drive multi-level selling across Technology and Solutions. 

Key Responsibilities: 

Sales Growth & Strategic Account Planning: 

• Utilize industry knowledge to develop and execute strategic account plans, identifying growth opportunities through upselling and cross-selling the Insight portfolio. 
• Identify, qualify, develop, and close sales opportunities to achieve or exceed revenue and GP targets, driving profitable margin growth. 
• Drive healthy pipeline growth across accounts, solidify Insight's position, and increase share of wallet. 

Client Relationships: 

• Organize and lead meetings with clients to discuss their needs and offer tailored solutions. 
• Build and maintain strong relationships with multiple stakeholders within client organizations to understand their needs and translate them into sales opportunities. 
• Drive client satisfaction by being the primary point of contact, ensuring timely responses to client issues and escalating internally when necessary. 
• Establish and nurture strong relationships with clients and internal teammates based on trust to deliver exceptional client experiences. 

Use of CRM & Internal Processes: 

• Utilize internal CRM systems to produce accurate forecasts and pipeline data. 
• Proactively engage with the deal governance process, incorporating feedback to refine sales opportunities. 

Commercial Acumen: 

• Develop sales strategies based on industry trends, market conditions, and competitor activities. 
• Apply knowledge of OpEx and CapEx to drive commercial decisions and business cases within the client. 

Team Collaboration: 

• Coordinate multiple stakeholders internally and externally to help achieve client business goals. 

Professional Development: 

• Continuously enhance knowledge and sales skills through training and professional development opportunities. 

Key Result Indicators: 

• Achieving and exceeding targets 
• Profitable growth 
• Forecast accuracy 
• Pipeline growth and management 
• Margin gain 
• Client satisfaction and loyalty 
• Client retention 
• Teamwork 

Measure of Success: 

• 100% achievement of monthly, quarterly, and annual targets 
• Achieve target balance in sales and services portfolio or target profitability 
• Forecast accuracy within +/-5% 
• Maintain adequate pipeline ratio to meet targets 
• Achieve average margin gain on each contract 
• Attain client satisfaction and loyalty targets through surveys 
• Achieve 95% client retention rate 
• Build operational and strategic relationships with teammates to achieve business and performance goals 

Note: This list is not exhaustive, and teammates may be required to undertake additional responsibilities as requested by their manager. 

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.   

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 

A full job description will be provided upon application.