Associate Business Analyst

Job title:

Location: Uxbridge, Sheffield and Manchester

About us:

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.

The Global Business Transformation team is responsible for driving continuous improvements to internal processes, procedures, and systems to reduce operating costs and improve the end-user and client experience. The team endeavours to increase revenue prospects by identifying and implementing the necessary changes required to enable the business to perform at optimum capacity.

The Associate Business Analyst is responsible for the end-to-end delivery of a wide range of small to moderate business transformation projects and initiatives which make tangible and evident improvements to the internal and external client experience, throughout the organisation. 

In addition, the Associate Business Analyst assists the Global Business Transformation team in driving business transformation initiatives, from concept to implementation, to deliver efficiencies and profits and reduce overhead costs for Insight.  

 Key responsibilities

• Work on singular team processes e.g., product set up processes. 
• Manage business analysis activities for one or multiple process/system improvement assignments.
• Represent the Global Business Transformation organisation in cross functional process/system design and development efforts to ensure optimal end to end solutions.
• Guide teams through simple and or standard business process analysis, requirements definition, and problem solving, leveraging a range of business analysis techniques.
• Identify, analyse, and recommend business process changes and improvements for assigned projects.
• Introduce and maintain highly repeatable and reliable processes, as well as supporting standards.
• Follow Business Transformation methodology and document business processes, and also ensure process documentation is current.    
• Drive collaboration between stakeholders and subject matter experts to support needs resolution. 

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.           

Key skills and experience required:

• Demonstrates experience in requirements definition, project management, change management and problem solving preferably in
• a technology or solutions provider -Degree with a concentration in business or analysis discipline preferred

• High level of written and spoken English -A confident, outward-looking, proactive communicator
• Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Holds relevant Business Analysis related qualification, accreditation and or certification (such as ECBA)
• Demonstrates previous experience of working with enterprise applications such as ERP (preferably SAP), business intelligence, and service management systems -Experience and demonstrable working knowledge of industry standard process improvement methodologies (such as LEAN/Six Sigma)
• Understands general business processes, procedures, and issues. Understands how to analyse these and drive operational excellence initiatives  -Proven ability to leverage process improvement methodologies, such as workshops or root cause analysis, to identify and coordinate simple to complex process improvements
• Strong communication skills to elicit requirements, considering the audience, and presenting back requirements and solutions -Ability to exercise diplomacy and build partnerships and consensus, within teams and among other stakeholders
• Ability to assume responsibility for assignments and to perform them in accordance with minimal supervision -Ability to exercise judgement and deal with a reasonable level of complexity and non-routine issues including problem solving
• Ability to write clear requirements, at a lowlevel design, incorporating variances in process and consideration of risk -Proven ability to highlight trends and detect inconsistencies when analysing and summarising detailed information
• Flexible approach, able to adapt in line quickly and effectively with rapidly changing environments -A desire to learn more, develop professionally, and stay up to date with new technologies and advancements

About Insight:

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.

Application Details:

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

A full job description will be provided upon application.