Benefits Coordinator

Benefits Coordinator

Location: The primary location for this role is in London, United Kingdom

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Benefits Coordinator you will be responsible for managing and administering teammates benefits programs, ensuring compliance with regulations, and providing support to teammates. This role is responsible for the development of operating procedures for processing and controlling benefit programs, managing and administering the benefits system, and maintaining data and preparing reports on benefit usage and cost.

Along the way you will get to:

• Administer teammate benefits programs across the region.
• Communicate plan benefits and changes effectively.
• Serve as the primary point of contact for day-to-day teammate inquiries and issues.
• Ensure compliance with local regulations related to benefits.
• Conduct benefits inductions for new hires and provide ongoing education for current employees.
• Analyze and evaluate benefits programs to recommend improvements or changes.
• Maintain accurate records and documentation related to employee benefits.
• Collaborate with payroll and HR teams to ensure accurate benefits deductions.
• Prepare and distribute benefits communications and materials.
• Assist in the enrollment process and ensure smooth transitions for employees.
• Monitor and report on KPIs related to benefits utilization and employee satisfaction.
• Process invoices and create purchase orders for benefits suppliers.
• Maintain strong relationships with benefits suppliers.

We are looking for a Benefits Coordinator with:

Essential:

• Previous experience in benefits administration or a similar HR role.
• Excellent verbal and written communication skills.
• Strong administration experience.
• Proven ability to work to tight deadlines and prioritize workload.
• High level of organization and attention to detail.
• Competent in Microsoft Office (Word, Excel, PowerPoint).
• High level of written and spoken English.
• Proficiency in HRIS and benefits management software.
• Strong analytical and problem-solving abilities.
• Ability to handle sensitive information with confidentiality.
• Understanding of HR/L&D’s role in supporting successful businesses.
• Confidence in delivering presentations and building rapport with varied groups.

Desirable:

• Strong knowledge of employee benefits laws and regulations.
• Project management skills to manage multiple projects in parallel.
• HR or training-related qualification (gained or in progress).
• Ability to speak a second language.