Buyer

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.

Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time.

The Purchasing team endeavours to source and develop mutually beneficial relationships with new suppliers to negotiate and procure goods, materials, and services, ensuring Insight can meet and exceed operational demand. The Purchasing team are responsible for supporting the management off all inventory and supply, ensuring Insight attains the best value for goods and services acquired, by achieving specific revenue and margin goals, and minimising inventory exposure through strategic supplier selection, tendering, and cost estimating. 

The Buyer will take responsibility for the procurement of software or hardware within a defined geography, ensuring that Insight EMEA purchases the right products and the right quantity at the best price. They are responsible for the purchase of goods, materials, and services to ensure that the company’s operational need.

Key resonsibilities & duties

• Responsible for the correct placement and fulfilment of purchase orders to distributors including proactive confirmation of purchase orders and obtaining tracking information for shipments, in line with audit requirements.
• Recommend major purchases of materials based on anticipated changes in prices or on unusual availability situations, balancing cash flow considerations against possible price savings. 
• Liaise with the Sales and support teams, informing them of the availability and delivery dates, in order to maximise sales potential.
• Ensure that delivery dates on the system are accurate and updated where applicable.
• Backlog management; ensuring all PO’s are placed on the day of receipt and following up with distributors for ETA’s.
• Manage incoming workflow requests, ensuring all tickets are responded to within SLA’s.
• Ensure adherence to Insight’s policies and procedures in line with revenue recognition.
• Respond to e-mails requests f rom Sales and support regarding post supply issues within SLA’s.
• Build, maintain and manage supplier relationships and keep up good communications.
• Liaise with Suppliers over pricing and supply issues.
• Manage and update aged inventory aligned with targets set by management.
• Liaise with Product Management around deal stock maximise competitive pricing.
• Ensure fill-rates are met in line with the buyer’s category targets.
• Hold monthly supplier reviews with top suppliers.
• Ensure daily departmental reporting requirements are met.
• Deliver license keys directly to the client (for software buyers only)
• Ensure that purchasing documents are completed properly and the terms and conditions of purchase are appropriate. 
• May be required to take ownership of Latest Estimate (Sales committed deals) for designated Insight locations and update responsible Sales Director with Purchasing commit.
• May be required to act as point of escalation for assigned team and provide cover to Purchasing Team Leader’s. 

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager