Consulting Services Manager
Uxbridge, GB
About us:
Insight is a Fortune 500-ranked global provider of hardware, software, cloud and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
The Consulting Services Manager is responsible for developing Insight’s consulting services offerings. Working together with architectural and technical experts across EMEA, the Consulting Services Manager identifies customer and market demand for standardised solutions and manages the development and delivery solutions, with a focus on market development and operational excellence. In addition, the Consulting Services Manager has the end-to-end responsibility for the Insight Consulting Services business, and is accountable for ensuring services business meets agreed revenue, cost, and utilisation targets, and expected client outcome are delivered on projects.
Key duties & responsibilities:
· Manage and motivate the team, to promote teammate satisfaction through mentoring, development, and career planning; creating a high performing team with a strong succession benchmark, enabling career progression.
· Responsible for the day-to-day operation of the Consulting Services business, managing profitable growth and ensuring a high utilisation of the team.
· Ensure the team hold the right competencies and knowledge to achieve and maintain vendor certifications, whilst balancing utilisation requirements.
· To develop and evolve the consulting strategy in close alignment with the EMEA Services organisation, particularly the architectural leaders.
· Drive the development of new capabilities and offerings and share competencies and services with the broader EMEA Services team in country and at central level.
· Develop strong mutually beneficial business relationships with vendors.
· Drive profitable growth in line with revenue and gross profit targets, providing support to pre-sales and sales teams as well as driving sales within own team.
· Responsible for articulating and aligning the functional strategy in line with that of the business; providing enough tools and resources to teammates to ensure optimum delivery of the strategy against Insight’s goals.
This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.
About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.
We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application Details:
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
A full job description will be provided upon application.