Strategic Business Manager

Key Tasks

• Manage and maintain a portfolio of strategic accounts.
• Document strategic plans for over-achievement of Product and Services budgets, including information on revenue expectations, opportunities and critical success factors.
• Document strategic plans for TAM accounts.
• Maintain and expand relationships with existing clients.
• Develop strategic account plans for all target accounts.
• Develop QBR documents for top 4 clients.
• Provide effective product & services solutions to current customers via consultative selling.
• Document pipeline opportunities on a month-by-month basis, this must include information on Revenue, estimated GP% and the expected close date.
• Maintain CRM system within 10% accuracy.
• Plan regular account reviews in presentation format to key contacts.
• Develop multiple relationships with clients at a senior level.
• Develop relationships with key publisher representatives.
• Develop a network of industry contacts to generate new business.
• Keep up-to-date with current software & services solutions.
• Coach other account managers
• Complete all sales administration work in full and within deadline.
• Other tasks as assigned by the Regional Sales Manager

Accountabilities and Performance Measure

• Achieves assigned product and services quarterly and annual sales quota.
• Completes strategic customer account plans
• Maintains high customer satisfaction ratings
• Manages sales administration task deadlines effectively and timely
• Maintains CRM accuracy
• Completes required training and development objectives within the assigned time frame.

Maintain current IT knowledge