Google Workspace Deployment Engineer

Join SADA, an Insight Company as a Google Workspace Deployment Engineer!

Your Mission  

As a Google Workspace Deployment Engineer at SADA, an Insight Company, you will work collaboratively with change managers and project managers to efficiently and successfully execute on the deployment of Google Workspace to an organization. You are able to understand and configure Google Workspace in the best manner for the Customer’s use cases and effectively train Customer admins on the Google Workspace admin capabilities and any configured integrations. You will work with project managers to identify risks to the quality of the project as well as any potential additional engagements. You’re also hands-on, able to comprehensively test/troubleshoot and build functioning prototypes that prove out ideas, and build confidence in the solutions you advocate.

You will be an established contributor within SADA, an Insight Company and will develop a reputation with Customers as well as internal teams for the quality of your work. You will demonstrate repeated delivery of successful migrations and overall good quality projects. You work well with your internal project teams and communicate with your team members the status of project tasks. Additionally you are working collaboratively with senior deployment engineers to execute segments of large enterprise Customer deployments.

Pathway to Success 

Make them rave: First and foremost, you make your Customers rave! You bring confidence with your work, which brings confidence to the Customer as they make this change. You are willing and able to guide the Customer through any questions or concerns they have about their new platform or migration process.

You also make your direct reports rave! Engineers feel comfortable confiding in you and coming to you for help.

Drive purposeful impact: We move technology forward. We tackle ambiguity head on, thinking on our feet with the agility and determination to create meaningful change for our company, our Customers, our partners and our industry.

Be data driven: You ensure a successful migration of Customer data by reviewing the data available. You work with the project manager to formulate achievable timelines and set proper expectations with the Customer based on this data.

Be one step ahead: You are working larger projects which are usually multi-faceted and require multiple engineers. You are able to understand the full path of a project and act as the engineering lead on these projects, ensuring your engineering teammates are enabled to complete their tasks and that all engineering tasks are completed.

Do the right thing: You are an engineering team lead on your projects. You ensure your teammates are knowledgeable in the tasks they are assigned and enable team members to complete tasks. You are responsible for the successful completion of the project, including the successful completion of tasks delegated to other team members.

As you continue to execute successfully, we will build a customized development plan together that leads you through the deployment, solutions architecture or management growth tracks.

Expectations

Required Travel - Less than 10% travel to Customer sites, conferences, and other related events.

Customer Facing - This is a very Customer-facing role. You will usually interact with Customers on a daily basis. You will participate in Customer meetings to guide the Customer through this transition and complete project tasks. You will present prototypes and create slideshows and documentation to build trust, confidence, and consensus both externally and internally.

Training -  Ongoing with first week orientation managed by PeopleOps, followed by a 90 day department specific onboarding schedule.

Job Requirements 

Required Credentials:

• Google Professional Workspace Administrator Certified and Google Workspace Certified, or able to complete within the first 45 days of employment

Required Qualifications:

• Expertise in at least two of the following domain areas:
  • Fundamental Email Concepts: Understanding of mail exchanger and DNS records, platform concepts available in Exchange/O365, spam and antivirus products, mail routing functionalities
  • Active Directory: Provisioning and lifecycle concepts within Active Directory
  • Identity Management: building an IDM model with Okta and/or ADFS/Azure as the IDP for GSuite and other applications
  • Mail Migrations: migration of mail objects from an organization’s mail platform to Google Workspace. Understanding the steps and processes which are considered best practice according to Google methodology.
• Excellent written and verbal communication skills with the ability to interface with and communicate complex technical concepts to a broad range of stakeholders
• Hands-on experience with traditional on-premises and enterprise mail and collaboration technologies
• Experience working with engineering teams
• Experience producing technical assets or writing technical documentation, including, but not limited to, architecture designs and documentation
• Time management with the ability to manage multiple streams

Useful Qualifications:

• Hands-on experience with Google Workspace
• Direct experience working with a variety of cloud technologies such as AODocs, Okta, Bettercloud, Cloudmanager, as well as designing and recommending elegant solutions that drive business outcomes
• Understanding of security and networking pertaining to Google Workspace
• Direct experience with ChromeOS
• Ability to lead an in-depth client meeting/workshop across a broad range of topics including discovery, cloud compliance, and security
• Ability to develop scripts in Python, Javascript, or Google Apps Script
• Ability to recommend cloud-native approaches to solve Customer business and technical challenges
• Understanding of best practices, design patterns, and reference architectures with an uncanny ability to recommend these as needed