Communications & Deployment Coordinator

Communications & Deployment Coordinator 

Location: This is a hybrid position based in Calgary, Alberta. The role requires regular in-person work at the client’s downtown Calgary office. Travel time to other client sites may vary depending on the engagement and location. 

Insight at a Glance 

• 14,000+ engaged teammates globally 

• #20 on Fortune’s World's Best Workplaces™ list 

• $9.2 billion in revenue 

• Received 35+ industry and partner awards in the past year 

• $1.4M+ total charitable contributions in 2023 by Insight globally 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. 

About the role 

We’re seeking a Communications & Deployment Coordinator to join Insight Canada’s Adoption & Change Management team and collaborate closely with our Modern Workplace specialists. You will help coordinate the communications, training logistics, audience readiness activities, and delivery schedules required for a large-scale SharePoint Online and Microsoft Teams migration. Working as part of a multidisciplinary project team, you will maintain integrated calendars, coordinate dependencies and approvals, support audience segmentation, manage communication distribution and training invitations, track attendance and delivery status, and help ensure the right stakeholders receive the right information at the right time. You will partner closely with Organizational Change Management, training, eLearning, project management, business analysis, and technical resources to support consistent execution across multiple migration waves. 

As a Consultant I on a SharePoint Migration project you will: 

• Maintain the integrated communications, training, and deployment calendar across migration waves, departments, stakeholder groups, and project milestones 

• Coordinate communication and training dependencies, review cycles, approvals, distribution dates, audience lists, and delivery readiness with project stakeholders 

• Support the development and deployment of enterprise, department-specific, leadership, site owner, content owner, Help Desk, pilot, train-the-trainer, and end-user communications 

• Manage communication distribution activities using approved client channels and templates, ensuring content is released to the correct audiences at the agreed time 

• Coordinate training invitations, session schedules, registration details, reminders, attendance tracking, cancellations, rescheduling, and related learner communications 

• Track communication and training delivery status across migration waves, identify conflicts or missed dependencies, and escalate risks that may affect readiness or execution 

• Partner with the Organizational Change Management Consultant to align communication and deployment activities with stakeholder impacts, readiness findings, adoption objectives, and reinforcement needs 

• Partner with the SharePoint & Microsoft Teams Trainer and eLearning Content Creator & Instructional Designer to coordinate training logistics, material readiness, audience requirements, and delivery schedules 

• Maintain accurate trackers, action logs, calendars, audience lists, approval records, and status updates while collaborating with project management, business analysis, and technical delivery resources 

• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career 

What we’re looking for 

Core requirements: 

• You have experience coordinating communications, deployment activities, training logistics, project schedules, or change initiatives in a client-facing or enterprise environment 

• You are highly organized and can manage detailed calendars, dependencies, audience lists, approvals, invitations, attendance records, and delivery trackers across multiple workstreams 

• You’re comfortable coordinating with leaders, business stakeholders, trainers, project managers, technical teams, and communications or change practitioners 

• You can independently manage priorities, deadlines, follow-ups, and status updates while identifying and escalating risks or scheduling conflicts 

• You have experience preparing, formatting, quality-checking, and distributing polished audience-focused communications using established templates and approval processes 

• You can interpret project plans and translate milestones, dependencies, and audience requirements into clear communication and training coordination activities 

• You have strong organization, attention to detail, prioritization, writing, and verbal communication skills 

• You’re willing and able to work regularly at the client’s downtown Calgary office and travel based on the needs of the engagement 

Standout candidates for the SharePoint Migration project will also bring: 

• You have coordinated communications, training, or deployment activities for a SharePoint Online, Microsoft Teams, Microsoft 365, or other enterprise technology migration 

• You have experience supporting multi-department or wave-based deployments where communications, training, approvals, and audience readiness must be carefully sequenced 

• You have managed training calendars, invitations, registration, reminders, attendance, makeup sessions, and delivery reporting for virtual and in-person learning programs 

• You understand audience segmentation and can coordinate tailored communications for executives, leaders, site owners, content owners, support teams, trainers, pilot groups, and end users 

• You are proficient with Microsoft 365 productivity tools and have experience maintaining detailed project trackers, shared calendars, distribution lists, status reports, and approval records 

What you can expect 
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:  

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. 

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. 

Join us today, your ambITious journey starts here. 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. 

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 
 
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! 

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.